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Hearing aid and assistive technology repairs and servicing

Ngā rāweke o te hangarau piki mō whakarongo

Ko Taku Reo supplies hearing aid batteries and accessories and funds the repair and service of hearing aids and remote microphone systems that have been funded by the Ministry of Health and the Ministry of Education.*

*Excludes equipment provided for Central Auditory Processing Disorder as well as Implant Processors.

This fully funded service is available for children between the ages of newborn and 18 years old. Students between the ages of 18 and 21 years will continue to be supported, provided they remain in full-time education.

Hearing aid batteries and accessories

Batteries are issued free of charge to all children under the age of 18 years old. Students up to the age of 21yrs old will also be supported for as long as they remain enrolled in full-time education. Funding will cease when the student leaves full time education or their 21st birthday, whichever comes first.

Orders for batteries and accessories can be placed online using the Hearing Aid Battery & Accessory Order Form

Or by calling 0800 3324 235

Hearing Aid Battery & Accessory Orders

Hearing equipment repairs

Hearing equipment repairs are completed free of charge to all children under the age of 18 years old. Students up to the age of 21yrs old will also be supported for as long as they remain enrolled in full-time education. Funding will cease when the student leaves full time education or their 21st birthday, whichever comes first.

To read the full process around hearing equipment repairs or download the repair form below.

Repair form

Proof of eligibility may be requested by the Assistive Technology Co-Ordinator for any orders placed for students between the ages of 18-21.

Please note that Implant Processor batteries and repairs are not funded by Ko Taku Reo. Please contact your Audiologist to enquire around these devices.

For more information please contact:

Assistive Technology Services
P: 0800 3324 235 or (03) 326 6009 ext 833
E: assistive.technology@kotakureo.school.nz
Postal Address: Ko Taku Reo, 38 Truro Street, Sumner, Christchurch, 8081

Hearing Aid or Remote Microphone Repair form

A recent collaboration between the Ministry of Health, the Ministry of Education and Ko Taku Reo Deaf Education New Zealand has seen the completion of a funding responsibilities guidelines document. To view this document, please click the link below.